Crisis Communication White Paper:
Lessons From The COVID-19 Pandemic

This artifact provides an example of a current problem in crisis and risk communication as it relates to IMC. The problem that I chose to explore involves the unclear and mixed messages throughout the stages of the COVID-19 pandemic. I argue that mixed and unclear communication messages from state and local health departments, government officials, and public health organizations concerning the wearing of masks, stay-at-home orders, and vaccines throughout the pandemic resulted in extreme confusion and frustration across the world.

The whitepaper that I developed is comprised of a heading, title, introduction/summary, problem/background, solution, conclusion, and works cited. In addition, the research poster highlights the most important information from each of these sections and includes a QR code that links to the full white paper.